Shipping Information

At Daily Necessities Store, we are committed to providing you with a seamless shopping experience. Below are the details of our shipping and returns policies:

Order Processing Time

Orders are typically processed within 1-2 business days. Once your order is processed, it will be shipped out promptly.

Shipping Methods

  • Standard Shipping: We use DHL or FedEx for standard shipping. The estimated delivery time is 10-15 business days after shipment. The shipping fee is $12.95.
  • Free Shipping: For orders over $50, we offer free shipping via EMS. The estimated delivery time is 15-25 business days after shipment.

Shipping Regions

We ship globally, excluding certain remote areas in Asia. Please check our website for more details on shipping restrictions.

Returns & Exchanges Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free returns and exchanges process.

Eligibility for Returns & Exchanges

To be eligible for a return or exchange, the item must be:

  • Unused and in its original condition.
  • In the original packaging with all tags and labels attached.
  • Returned within 15 days of receiving the item.

Non-Returnable Items

Due to hygiene and safety reasons, the following items are non-returnable:

  • Cosmetics (e.g., Beauty Face Masks, Cosmetics)
  • Personal care items (e.g., Deodorants, Feminine Care)
  • Opened or used products (e.g., Face Wipes, Cotton Wool)

How to Initiate a Return or Exchange

  1. Contact Us: Email us at [email protected] with your order number and the reason for the return or exchange.
  2. Receive Instructions: We will provide you with a Return Authorization Number (RAN) and instructions on how to return the item.
  3. Ship the Item: Package the item securely and include the RAN on the outside of the package. Ship it to the address provided in the instructions.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

Refund Process

Once we receive and inspect the returned item, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method used during the purchase.

Exchange Process

If you are requesting an exchange, we will ship the replacement item once the returned item is received and approved. Shipping costs for the replacement item will be covered by us.

Return & Exchange Request Template

Use the following template to request a return or exchange:

Subject: Return/Exchange Request - Order #[Your Order Number]

Email Body:
Dear Daily Necessities Store Team,

I would like to request a [return/exchange] for my recent order (Order #[Your Order Number]). The reason for the [return/exchange] is [briefly explain the reason].

Please provide me with the necessary instructions to proceed.

Thank you,
[Your Full Name]
[Your Contact Information]

Contact Us

If you have any questions or need further assistance, please contact us at:

Thank you for shopping with Daily Necessities Store. We value your trust and are committed to providing you with a seamless shopping experience.